A new kind of hire

Your first
AI employee
starts Monday.

For service businesses that miss calls, forget follow-ups, and lose reviews. Otis answers, books, reminds, and reports — managed by us, every month.

One booked job pays for him No CRM to learn We run him for you
Scroll
Meet Otis

He works for your business.
We work for him.

Otis is an AI that runs on the things small businesses actually do — texting back leads, confirming appointments, asking for reviews, chasing paperwork, writing follow-ups, building reports.

He shows up in the channels you already use: your phone number, your email, your calendar. Your customers get fast, helpful answers in your brand voice. Otis is upfront when asked, and hands off to you whenever it needs human judgment.

You don't manage him. You don't configure him. You hire him through us — and we keep him sharp every month.

Employee
ONLINE
Otis brand mark
Otis
Operations · 24 / 7 · Bilingual
Not just an employee

He's a team in one hire.

Four operating modes. One employee. The same $900 a month covers the work that would normally take a receptionist, a scheduler, a follow-up coordinator, and a bookkeeper-light.

Mode 01

Answer

Every text, call, and inquiry gets a fast, human-sounding reply.

  • Front desk for SMS, email, and missed calls
  • Missed-call recovery within 30 seconds
  • Bilingual English ↔ Spanish, real time
  • Customer FAQs from your own docs
Mode 02

Book

Calendars stay full and confirmed. Reschedules happen quietly.

  • Smart scheduling against your real availability
  • Appointment confirmations and reminders
  • Reschedule and waitlist handling
  • Project coordination, stage by stage
Mode 03

Follow up

The work that earns and recovers money — done without you in it.

  • Payment reminders and invoice tracking
  • Lead nurture and qualifier
  • Lapsed-customer recovery
  • Review pipeline (Google, Yelp)
Mode 04

Report

You always know the state of your business in two minutes or less.

  • Daily and weekly recaps to your phone
  • Escalation alerts when human judgment is needed
  • Drafts of quotes, emails, and contracts
  • Monthly statement and progress notes
Hiring four humans to cover the same ground would run $10,000-18,000/month in California. For your business, we curate the right mix — and Otis runs it. All included.
A day with Otis

From 6 am to 6 pm,
this is what he does.

Real entries from a typical Monday for a service contractor. Names and numbers changed; the flow is real.

6:47am
Missed-call recovery

Texted back 3 calls from the weekend. One was a no-AC family in Roseville. Booked Monday 11 am.

1 booked job · ~$420 pipeline
7:30am
Today's confirmations

Sent ETAs to today's 8 scheduled jobs. Mrs. Patel asked to push to 2 pm — moved it.

Zero confused customers
9:14am
Payment reminders

Pulled invoices past 14 days. Sent 5 friendly reminders with one-tap Stripe links. Two paid by 11 am.

$1,640 collected
11:30am
Quote follow-up that fell off

Caught Anderson's $4,200 furnace estimate from 2 weeks ago. Nudged with a "still on?" Reply landed by lunch — scheduled Thursday.

1 job recovered
2:00pm
Heads-up to you

John Smith asked about your refund policy and sounded frustrated. Held the response — flagged it to your phone with the transcript.

1 escalation, handled
4:45pm
Review pipeline

Sent 11 review requests to last week's completed jobs. By 8 pm, 4 five-star Google reviews landed.

+4 reviews · +0.2 avg rating
5:30pm
Owner summary

Texted you the day's recap: jobs handled, money collected, what needs you tomorrow. No dashboard. Just the answer.

2 minutes to read
How you work with him

Three ways to talk to your employee.

Otis lives in a private workspace, mirrors his work to your team in Slack, and texts you headlines when you're on the road. Same employee — three voices, fit to the channel.

Portal · PWA
acmedental.otis-ai.us
Otis · online drafting recap…
9:14 am Morning recap
Appointments · 7 of 10 confirmed for tomorrow. Three didn't reply (Maria G., Tom K., Patel). Want me to send a softer follow-up at 3pm?
9:14 am
New patient · Sarah Lopez booked Tue 2pm via Google. Pulled her old chart from Dr. Chen. chart-sarah-lopez.pdf
9:14 am Escalation
John Smith · refund question after botched filling. Held the response — felt like one for you.
Message Otis…
Slack mirror
Acme Dental · Slack
# otis · 3 members
Otis
Otis app 9:14 AM

Morning recap · Mon 9 Jun

  • 7 of 10 appts confirmed · 3 pending, retry 3pm
  • New patient: Sarah Lopez · Tue 2pm · Google
  • Escalation: John Smith · refund question
SMS
Messages · Otis
Today: 7 of 10 appts confirmed. New patient Sarah Lopez booked Tue 2pm. John Smith asking about refund — needs your call. Portal.
Otis · 9:14 AM

Same event · three voices · zero CRM

What he does

A different Otis for every kind of business.

We train Otis to fit the way your shop actually runs. Same employee, different playbook.

For dental practices
Front desk after-hours.

Confirms appointments, recovers no-shows, asks happy patients for reviews, and runs new-patient intake by SMS.

  • Appointment confirmations
  • No-show recovery
  • Review requests
  • Bilingual new-patient intake
  • Weekly report to the doctor
For real estate teams
Transaction coordinator without the salary.

Follows up cold leads weekly, drafts listings, watches comps, and only pings you when something needs human eyes.

  • Lead nurture by stage
  • Listing description drafts
  • Comp change alerts
  • Document reminders
  • Daily SMS summary
For service contractors
On the phones while you're on the truck.

Texts back missed calls in 30 seconds, qualifies the job, books the slot, sends you a clean dispatch ticket.

  • Missed-call response
  • Smart scheduling
  • ETA reminders
  • Payment follow-ups
  • Review + referral capture
For small law firms
Bilingual paralegal-on-call.

Triages new inquiries, gathers intake, schedules consults, and keeps existing cases moving with deadline alerts.

  • Bilingual EN/ES intake
  • Consult scheduling
  • Deadline alerts
  • Document collection
  • Weekly case status
For fitness studios
Member success manager.

Greets new sign-ups, nudges no-shows, recovers lapsed members, and runs your review pipeline.

  • Welcome sequence
  • Attendance nudges
  • Class reminders
  • Lapsed-member recovery
  • Monthly owner report
Don't see yours?
Otis can be trained for almost any small business.

If your day involves a phone, an inbox, and a calendar — Otis can take half of it off your hands.

Tell us what you do →
Boundaries

Built to handle the work,
not replace your judgment.

Otis runs on rails you control. He's transparent about what he is, and hands the wheel back the moment a decision needs you.

Otis handles
  • Replying to missed calls, texts, and inquiries
  • Confirming appointments and sending reminders
  • Following up on invoices and quotes
  • Drafting messages for your approval
  • Requesting reviews from happy customers
  • Daily and weekly owner summaries
Otis won't
  • Give legal, medical, financial, or clinical advice
  • Send sensitive messages without your sign-off
  • Issue refunds or discounts unless you authorize
  • Replace your judgment on a real escalation
  • Pretend to be human when a customer asks
  • Operate outside the rules we set with you
Otis · operating rules · enforced
How it works

From "I should hire someone" to "Otis is on it"
in about two weeks.

01
We audit your week.

45-minute call. We map the work you hate doing, the work your customers are waiting on, and the gaps where money is leaking out.

02
We train Otis for your shop.

We give him your voice, connect him to your tools, and teach him your playbook. You don't touch any of it. About a week of our work.

03
He starts Monday.

You text him like you'd text a colleague. He texts you back when something needs your eyes. Every week we sharpen him.

How Otis compares

$900/mo isn't a chatbot.
It's an operations hire.

Different from what you're probably already paying for — or considering. Here's how the math actually breaks down.

Option
Cost
What you get
Who tunes it
Otis this
$900 / mo
AI doing 4-6 ops roles, in your brand voice, across your existing channels
Us — every month, tuned to your business
Goodcall, Bland, AI receptionist SaaS
$79 - $249 / mo
Phone answering, scripts you configure yourself
You
Smith.ai, Ruby — human receptionists
$300 - $2,100 / mo
People taking 30-300 calls a month, capped scope
Their service team
DIY — you + a VA + 4 tools
$1,500 - $3,000 / mo
A patchwork that mostly works. You manage all of it.
You, when you have time

Otis isn't trying to be the cheapest answer. He's the one that runs without you in it.

Pilot status We're taking 5 pilot clients in Roseville & Sacramento this quarter. Founder-led implementation — tuned manually so we get it right.
Pricing

Hire Otis like you'd hire a person.

One booked job pays for him. One saved lead per week pays for him. One fewer no-show, one recovered invoice, one extra review — that's the point.

One-time
Hire & onboard
$1,500–3,000

We audit your business, design Otis for your specific work, connect him to your tools, and have him working in about two weeks.

  • 45-min audit call
  • Otis built for your business
  • All tools connected
  • Trained on your voice
  • 30-day soft launch
Talk to us

Tell us about
your week.

A short form, five minutes. You'll see a personalized preview of what Otis would do for your business — then we'll set up a 30-minute call.

Roseville · California · serving small businesses across the US